Privacy Policy

Our only official website URL: https://solublepack.com

Within the privacy statement (We, solublepack.com) all directly represent solublepack.com.

What personal data we collect and why we collect it?

We collect personal data to manage our customer relationship with you, market to market and develop products and services based on customer preferences. We only process your personal data for predetermined and legal purposes.

Comment

When a visitor leaves a comment on the website, we will collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymous string (also called a hash) created from your email address may be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approving your comment, your profile photo is visible to the public in the context of your comment.

Media

If you upload pictures to a website, you should avoid uploading pictures with embedded location data (EXIF GPS PNG JPG JPEG). Visitors to the website can download and extract any location data from the images on the website.

Cookies

If you leave a comment on our website, you can choose to save your name, email address and website in a cookie. These are for your convenience, so that you don’t have to fill in your details again when you leave other comments. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and will be discarded when you close your browser.

When you log in, we will also set multiple cookies to save your login information and screen display options. The login cookie lasts for two days, and the screen option cookie lasts for one year. If you select “Remember Me”, your login will last for two weeks. If you log out of your account, the login cookie will be deleted.

If you edit or publish an article, other cookies will be saved in your browser. This cookie does not contain personal data and only represents the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites?

Articles on this website may contain embedded content (such as videos, images, articles, etc.). The behavior of embedded content from other websites is exactly the same as the behavior of visitors to other websites.

These websites may collect data about you, use cookies, embed other third parties to track and monitor your interaction with the embedded content, including tracking interactions with the embedded content when you have an account and are logged in to the website.

Who do we share your data with?

We will not share your personal information with third parties. Only aggregated anonymous data is periodically transmitted to external services to help us improve content sites and services. Currently, we use Baidu Statistics, Google Analytics (traffic analysis, SEO optimization), Mailchimp (mailing list management), Zendesk (email support) and Chartbeat (analysis). We list below the data accurately extracted by these third parties. Check your privacy policy at any time to learn more.

– Google Analytics: Anonymity (advertising domain, browser type, demographics, language settings, page views, time/date), anonymity (IP address)

We also use social buttons provided by services such as WeChat, Weibo, Tencent, JD.com, Tmall, Baidu, Twitter, Google+, LinkedIn and Facebook. Your use of these third-party services is completely optional. We are not responsible for the privacy policies and/or practices of these third-party services, and you are responsible for reading and understanding the privacy policies of these third-party services.

We hire and contract with people and other entities (our “agents”) who perform certain tasks on our behalf and are under our control. In order to provide you with products or services, we may need to share personal information with our agents. Unless we tell you differently, our agents do not have the right to use personal information or other information that we share with them, other than necessary to help us. You hereby agree that we share personal information with agents.

We may choose to buy or sell assets. In these types of transactions, user information is usually one of the transferred business assets. In addition, if we or almost all of our assets are acquired, or we go bankrupt or go bankrupt, user information will be one of the assets transferred or acquired by a third party. You acknowledge that such transfers may occur, and that we or any acquirer of our assets can continue to use your personal information specified in this policy.

How long do we keep your data?

If you leave a comment, the comment and its metadata will be retained indefinitely. This way, we can automatically identify and approve any follow-up comments without having to keep them in the review queue.

For users who register on our website (if any), we also store the personal information they provide in the user profile. All users can view, edit or delete their personal information at any time (unless they cannot change their username). The site administrator can also view and edit this information.

What rights do you have over the data?

If you have an account or have any comments on this site, you can request to receive an exported file of your personal data about us, including any data you provide to us. You can also ask us to delete any personal data we hold about you. This does not include any data that we must keep for administrative, legal or security purposes.

SolublePack.com GDPR Privacy Notice

If you are located in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below.

For this GDPR Privacy Notice, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data, such as collection, use, storage and disclosure. Solublepack Trading Co.,Ltd. (“solublepack.com”) will be the controller of your Personal Data processed in connection with the Services, except that we may also process Personal Data of our customers’ end users or employees in connection with our provision of services to such customers, in which case we are the processor of Personal Data and the customer is the controller. For more information about your data rights and processing activities where we are the controller, please contact us at [email protected]. For more information about your data rights and processing activities where we are the processor, please contact the controller party in the first instance.

Where applicable, this GDPR Privacy Notice is intended to supplement, and not replace, our existing privacy policy). If there are any conflicts between this GDPR Privacy Notice and our Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this notice or whether any of the following applies to you, please contact us at [email protected].

How We Process Personal Data:

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below. In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such Personal Data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection. From time to time, we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

What Personal Data Do We Collect From You and How Do We Use Your Personal Data?

We collect Personal Data about you when you provide such Personal Data directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.

Information we collect directly from you:

We receive certain Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:

– First name
– Last name
– Email address
– Mailing address
– Telephone number
– Country
– Job Title

We collect and process these categories of Personal Data as a matter of contractual necessity so that we can provide the Services to you in accordance with our Terms of Service. For example, we cannot open an account for you if you do not provide us with your first and last name. When we process Personal Data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such Personal Data.

We may also collect user content from you when you provide it to us. For example, the Services allow you to provide us with comments, posts, and user writing samples that you submit, and you may choose to provide Personal Data (such as your name) in such content. By sharing this user content in a public forum, you are choosing to disclose any Personal Data included in such content, and we do not have control over your decision. We process user content, including any Personal Data included in any such user content, on the basis of our legitimate business interest in providing you with the Services.

We also use the Personal Data we collect directly from you to operate, improve, understand and personalize our Services based on our legitimate business interest in operating our Services in a way that benefits us and our users. For example, we use the Personal Data to:

– Create and manage user profiles
– Communicate with you about the Services
– Contact you about Service announcements, updates or offers
– Provide support and assistance for the Services
– Personalize website content and communications based on your preferences
– Meet contract or legal obligations
– Respond to user inquiries
– Fulfill user requests
– Comply with our legal or contractual obligations
– Resolve disputes
– Protect against or deter fraudulent, illegal or harmful actions
– Enforce our Terms of Use

Information we receive from third party sources: Some third parties provide us with Personal Data about you, such as the following:

– Account information for third party services: If you interact with a third party service when using our Services, such as if you use a third party service to log-in to our Services (e.g., Facebook Connect), or if you share content from our Services through such third party service, the applicable third party service will send us certain Personal Data (specifically your first name, ID, token and profile picture URL) if the third party service and your account settings allow such sharing. Specifically, this Personal Data permits us to create and manage user profiles and sync your progress when you connect to Facebook through the Services. The Personal Data we receive will depend on the policies and your account settings with the applicable third party service. We process this Personal Data based on our legitimate business interest of personalizing and optimizing the Services to improve user experience.

– Information from our advertising partners: We receive information about you from some of our service providers (e.g., LinkedIn) who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communications. We process this Personal Data based on our legitimate business interest in providing direct marketing about our products and services.

Information we automatically collect when you use our Services: Some Personal Data is automatically collected when you use our Services, such as the following:

– IP address
– Device identifiers
– Web browser information
– Page view statistics
– Browsing history
– Usage information
– Cookies and other tracking technologies (e.g. web beacons, pixel tags, SDKs, etc.)
– Location information (e.g. IP address, zip code)
– Log data (e.g. access times, hardware and software information)

We process this Personal Data based on the following legitimate business interests:

– Network security
– Personalization of web content
– Evaluation of quality of writing to consider engagement
– Web analytics
– Provision of rewards
– Administrative matters

In collecting the Personal Data, we sometimes use “cookies” and other tracking technologies (e.g., web beacons and pixel tags). Cookies allow us to recognize your browser or device and “remember” your browser during subsequent visits for purposes of functionality, preferences, and website performance, and they also tell us how and when pages and features in our Services are visited and by how many people. The Services use the following cookies:

– Essential Cookies. Essential cookies are required for providing you features or services that you have requested. For example, certain cookies enable you to log into secure areas of our Site. Disabling these cookies may make certain features and services unavailable.

– Functionality Cookies. Functional cookies are used to record your choices and settings regarding our Services, maintain your preferences over time, and recognize you when you return to our Services. These cookies help us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

– Performance/Analytical Cookies. Performance/analytical cookies allow us to understand how visitors use our Site and Services such as by collecting information about the number of visitors to the Site, what pages visitors view on our Site, and how long visitors are viewing pages on the Site. Performance/analytical cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising.

– Retargeting/Advertising Cookies. Retargeting/advertising cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you.

Most browsers automatically accept cookies but have an option for blocking or deleting cookies, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new cookie in a variety of ways. You can usually access these options through the “Settings” or similar menu in your browser. For more information about cookies, including how to see what cookies have been set and how to manage and delete cookies, visit www.aboutcookies.org or www.allaboutcookies.org. Please note that if you block or delete cookies, some portions of the Services may not work properly. In some cases, cookies may enable us to aggregate certain information with other Personal Data we collect and hold about you.

Other uses of Personal Data: In addition to the uses set forth above, we may also process the Personal Data we collect on the basis of the following legitimate business interests.

– Operation and improvement of our business, products and services
– Marketing of our products and services
– Provision of customer support
– Protection from fraud or security threats
– Compliance with legal obligations
– Completion of corporate transactions

How and With Whom Do We Share Your Data?
We share Personal Data with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service. These parties include:

– Analytics service providers
– Staff augmentation and contract personnel
– Hosting service providers

We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:

– Other users (where you post information publicly or as otherwise necessary to effect a transaction initiated or authorized by you through the Services)
– Social media services (if you interact with them through your use of the Services)
– Third party business partners who you access through the Services
– Other parties authorized by you

We also share Personal Data when we believe it is necessary to:

– Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies
– Protect us, our business or our users, for example to enforce our terms of service, prevent spam or other unwanted communications and investigate or protect against fraud
– Maintain the security of our products and services

We also share Personal Data with third parties when you give us consent to do so.

Furthermore, if we choose to buy or sell assets, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party, and we would share Personal Data with the party that is acquiring our assets based on our legitimate business interest of being able to provide you with continued services. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.

How Long Do We Retain Your Personal Data?We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide the Services to you and improve the Services for all users generally. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

What Security Measures Do We Use?

We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity.

mailto:[email protected] Personal Data of Children:
We do not knowingly collect or solicit Personal Data from anyone in the EU, United Kingdom, Lichtenstein, Norway, or Iceland under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at [email protected]

What Rights Do You Have Regarding Your Personal Data?
You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email

. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.

– Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by emailing us at [email protected].

Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement Personal Data by emailing us at [email protected].

– Erasure: You can request that we erase some or all of your Personal Data from our systems.

– Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.

– Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.

– Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.

– Restriction of Processing: You can ask us to restrict further processing of your Personal Data.

– Right to File Complaint: You have the right to lodge a complaint about our practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.

What if You Have Questions Regarding your Personal Data?
If you have any questions about this GDPR Privacy Notice or our data practices generally, please contact us using the following information:

No 59 Qimeng Road, Jiaxing City, China
Attn: Data Protection Officer
Email: [email protected]